We can ship anywhere in Australia via Australia Post's eParcel service.
We have three main types of postage available:
We also have two new postage options:
What does "specify delivery day(s)" mean? It means you can choose which day your courier will deliver your products on from Monday to Friday. Please let us know the days available in the Comments section during checkout.
What does "AM/PM Delivery Window" mean? It means you can choose whether you would like the parcel delivered between. Please let us know in the Comments section during checkout either:
Is my time frame possible? We ship from Sydney. Please refer to the list below.
So ORDER AS MUCH AS YOU WANT for the one postage price!
If you require Express Post, the rates are different depending on the size dimensions and weight of the item(s) purchaed, so please contact us for a quote via the Contact Us section.
Please note we will only ship to the Paypal address specified during payment. If this differs from the delivery address listed on your profile, the Paypal specified address is still the one we ship to as per Paypal's Terms and Conditions of Use.
Please note only the Flat Rate - Registered Post and Insurance option covers for loss of items with Australia Post.
Unfortunately we do not allow pickup from our warehouse at this time. Pickups will soon be available from Silverwater NSW 2128.
If for any reason you are not satisfied with your purchase, you may return new, unopened items within 14 days of delivery for a refund minus restocking fee which is 20%. Shipping costs are not refundable. We will happily pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund after we have verified the returned product. Your refund will be returned to you in the same manner it was given ie. credit card payments will be refunded via your credit card.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.
Some pre-orders will have a separate additional postage as they will be shipped seperately from the rest of the purchase.